Privacy Policy
Your privacy matters to us at lystronaveqs
Effective Date: March 15, 2025
Information We Collect
At lystronaveqs, we collect various types of information to provide you with exceptional business presentation services. This includes personal information you provide directly when registering for our programs, contacting us, or participating in our educational courses.
Personal Information
- Name, email address, and contact details when you register
- Payment information processed through secure third-party providers
- Educational background and professional experience for course customisation
- Communication preferences and feedback responses
- Technical information such as IP address and device characteristics
Automatically Collected Data
We automatically gather certain technical information when you visit our website, including browser type, operating system, referring URLs, and pages viewed. This data helps us understand how our platform is used and allows us to make improvements.
How We Use Your Information
Your information serves multiple purposes within our educational platform. We use it primarily to deliver our business presentation courses, communicate important updates, and personalise your learning experience based on your professional needs.
Purpose | Description | Legal Basis |
---|---|---|
Course Delivery | Providing access to educational content and tracking progress | Contract Performance |
Communication | Sending course updates, announcements, and support responses | Legitimate Interest |
Platform Improvement | Analysing usage patterns to enhance user experience | Legitimate Interest |
Compliance | Meeting legal obligations and regulatory requirements | Legal Obligation |
Information Sharing and Disclosure
We maintain strict controls over how your personal information is shared. lystronaveqs does not sell personal data to third parties, and we only disclose information in specific circumstances that directly support your educational experience or legal compliance.
- Trusted service providers who assist in course delivery and platform maintenance
- Payment processors for secure transaction handling (they never receive unnecessary personal details)
- Legal authorities when required by Australian law or to protect our rights
- Business partners only with your explicit consent for specific collaborative programs
We require all service providers to maintain the same privacy standards we uphold and prohibit them from using your information for any purpose other than providing services to lystronaveqs.
Your Privacy Rights
Under Australian Privacy Principles and applicable international privacy laws, you have several rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.
Access Rights
Request a copy of all personal information we hold about you, including how it's being used and with whom it's shared.
Correction Rights
Update or correct any inaccurate personal information in your account or our records at any time.
Deletion Rights
Request removal of your personal information, subject to certain legal and contractual obligations.
Portability Rights
Receive your personal information in a structured, commonly used format that can be transferred to another service.
To exercise any of these rights, simply contact our privacy team using the details provided below. We respond to all requests within 30 days and provide clear explanations if we cannot fulfill a particular request due to legal requirements.
Data Security and Protection
We employ comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security framework includes both technical and organisational safeguards.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Secure database storage with regular backups and redundancy measures
- Multi-factor authentication for administrative access to sensitive systems
- Regular security audits and vulnerability assessments by independent experts
Organisational Measures
Our team receives regular privacy training, and access to personal information is restricted to employees who need it for their work. We maintain detailed logs of data access and have established incident response procedures.
Data Retention and International Transfers
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Most course-related information is kept for seven years after course completion, while marketing communications data may be retained until you opt out.
Some of our service providers are located outside Australia, including in the United States and European Union. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant privacy authorities.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website performance. You can control cookie settings through your browser, though this may affect some website functionality.
- Essential cookies required for website operation and security
- Analytics cookies to understand website usage patterns
- Preference cookies to remember your settings and choices
- Third-party cookies from integrated services like payment processors
Updates to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our practices or applicable laws. When we make material changes, we'll notify you via email and display a prominent notice on our website for at least 30 days.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions or Concerns?
lystronaveqs Privacy Team
Suite 218F/480 Collins St
Melbourne VIC 3000, Australia
Phone: +61740466910
Email: info@lystronaveqs.com
We respond to all privacy inquiries within 2 business days